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filler@godaddy.com
TEMP-Z-TATION is committed to protecting the privacy of your personal information and/or sensitive information as defined under the Privacy Act (Cth) 1988 (“Privacy Act”). Where used in this Privacy Statement, the terms “Personal Information”, and “Australian Privacy Principle(s)” have the meaning attributed to those terms in the Privacy Act (Cth) 1988. This policy sets out the way Temp-Z-tation handle Your Information including the collection, use, disclosure and storage of Your Information, as well as your right to access Your Information. All information has been collected by Temp-Z-tation in accordance with the Australian Privacy Principles and will only be disclosed in accordance with these Principles. This policy only applies to Temp-Z-tation ’s databases and files and does not cover any State, Territory or Commonwealth Government-owned database or files. You are advised to contact the relevant government agency for a copy of their privacy policy. If we change this Privacy Policy, we will post the changes on our website so you may be aware of the information we collect and how we use it. Accordingly, you are reminded to check our website for further details.
Your Information
We only collect Your Information when it is reasonably necessary for our functions and activities in providing temps, recruitment and associated employment services. We may collect information about you in a number of circumstances and the information we collect will depend on the services we are providing to you; for example whether we are assisting you to find employment, assisting you to complete your resume, complete relevant training or otherwise market you to potential employers for placement. In order to provide you recruitment and associated employment services, we may need to collect Your Information such as name, postal address, email address, telephone number, work and education history, qualifications, career details or other information generally contained in a resume and other information reasonably necessary to conduct these services. In some circumstances, with your permission, it may include health information
Collection
Where practicable TEMP-Z-TATION will endeavour to collect Your Information directly from you. In order to provide you with recruitment and associated employment services we will need to collect Your Information from you such as:
Your Information will also be collected when:
At, or as soon as practicable after, TEMP-Z-TATION collects Your Information we will take reasonable steps to ensure you are made aware of:
If we receive unsolicited information we will determine if we could have collected this information had we solicited it ourselves. If we determined we could not, and the information is not in a Commonwealth record, we will destroy the information. TEMP-Z-TATION will only collect Your Information by lawful and fair means.
Use and Disclosure
We will use our best efforts to ensure Your Information remains private and is used only for the purposes you agree to. TEMP-Z-TATION will not reveal, disclose, sell, distribute, rent, licence, share or pass Your Information to a third party, other than those that we have a binding agreement with ensuring that the third party affords Your Information similar levels of protection as we do.
In order to provide you with recruitment and associated employment services, we may need to disclose
Your Information to third parties such as:
Your Information may be used in connection with:
Furthermore, we may use and disclose Your Information to provide you with recruitment and associated employment services specific to you at point of collection or for another purpose if:
TEMP-Z-TATION does not disclose Your Information to unrelated third parties for the purposes of direct marketing unrelated products or services.
Data Quality
TEMP-Z-TATION will take reasonable steps to ensure that Your Information is accurate, up-to-date, complete and relevant. You are encouraged to help us keep Your Information accurate, complete and up-to-date by contacting your consultant or this organisation and inform us of any changes to your details. You can contact us on
Data Security
At TEMP-Z-TATION we are committed to protecting the privacy of Your Information. We take reasonable steps to protect Your Information from misuse, loss, interference and from unauthorized access, modification or disclosure.
Sensitive Information
TEMP-Z-TATION will not collect sensitive information revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership or details of health, disability or sexual activity or orientation unless:
Resolving Privacy Concerns
You are able to raise any concerns you may have regarding Your Information handling practices by detailing your concerns with the Legal Counsel or Privacy Coordinator at TEMP-Z-TATION Office through administration@tempztation.com.au.
The Internet and Your Privacy
TEMP-Z-TATION uses the World Wide Web in order to assist you in providing recruitment and associated employment services. The following statement outlines how in the context of our web site your information is protected and recorded. By using the site you consent to the uses and disclosures outlined previously in this privacy policy.
Security
TEMP-Z-TATION takes all reasonable steps to protect your security when using the site but you should be aware that no transmission of information to and from a website is ever totally secure.
Whilst we strive to ensure Your Information transmitted to or from our website is secure and protected from unauthorized access, we cannot fully guarantee the security of your information. Transmission is at your own risk.
Business Hours
Temp-Z-tation business hours are Monday to Friday from 9:00 a.m. to 5:00 p.m. Australian time. Work completed outside these hours at the client’s request will be billed at a 25% increase in hourly rate.
Communication
E-mail is my preferred method of communication because it creates a reference trail, However, texting is also acceptable. Telephone/Skype calls should always be planned to avoid any scheduling conflicts. We will respond to non-urgent e-mails within 24 hours or the next business day and urgent e-mails as soon as possible.
Status Reports
The foundation of the “virtual” process is communication between the client and virtual assistant, so it is essential to be in contact regularly regarding ongoing projects (i.e., projects that require two weeks of work or more). Therefore, clients with an ongoing project will receive a weekly project status update via e-mail, including a timesheet with the number of billable hours that week. Weekly update e-mails will be sent every Friday.
Programs/Software
Temp-Z-tation use Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat. we also use Dropbox . and Most programs that are suitable for collaborating with clients.
Meetings
We set up meetings “Virtually,” however, Temp-Z-tation are also open to meetings on location if necessary or clients are at the same country of service. Clients will be invoiced for the actual meeting time (based on our hourly rate), travel time (also based on our hourly rate), and travel expenses.
Holidays & Absences
Temp-Z-tation Virtual assistants are not available for work on the following days:
• New Year’s Day
• Memorial Day
• Fourth of July
• Labour Day
• Thanksgiving Day
• Holy Week, (Holy Monday to Black Friday)
• Christmas Eve and Christmas Day
If unavailable because of a holiday, We will advise clients at least 30 days in advance
Billable Hours
Any agreed upon services, including scheduled telephone/Skype calls, are considered billable hours. However, e-mails and text messages with clients will not be billed.
Invoicing & Payment
Temp-Z-tation will e-mail an invoice at weekly at the end of every week. based on the number of hours worked within the previous week. Payment is due 7 days from the invoice date. If payment is not received on or before the due date, there will be a late payment fee of 1.5% of the invoice.
Payment Methods
Payments can be made via bank-to-bank transfer or through the invoice sent. If you wish to pay using a different method, please let us know, and we will accommodate your request, when we can.
Referral Bonus
Referrals are always welcome. If an existing client refers a new client, I will apply a 10% discount on the referring client’s next invoice. This discount will be applied after the new client’s first payment.
Privacy & Confidentiality
Privacy and client confidentiality are crucial to Temp-Z-tation, Client information will never be disclosed or sold to third parties or made public without the client’s permission unless Temp-Z-tation is legally obligated to do so. A client’s data and information will be kept confidential.
Policy & Price Changes
Temp-Z-tation reserve the right to change policies and service prices. If I update these policies and procedures, you will be notified immediately. When or if Temp-Z-tation changes service price, we will send clients notice at least 30 days before effectuating any price changes.
Agreement & Termination
As a part of the virtual assistant/business relationship, Temp-Z-tation ask clients to sign an agreement to protect the working relationship. We will commence work after the client reads the agreement and indicates an understanding of said agreement by signing it. Either of us is free to terminate the working relationship at any point, with the understanding that the business will be billed for any completed work and unpaid costs.
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